About Fanbytes:

Fanbytes is an award-winning influencer marketing agency with clients who include all major record labels, Ubisoft, Nike, Clinique and even the UK Government. We combine technology and insights to provide influencer programmes, performance marketing, strategy, creativity and digital marketing to create highly effective marketing campaigns that enable brands to reach this hard-to-reach demographic. (Click here to be blown away)

About the role:

We are launching a new team to support clients in managing and growing their social accounts at scale - primarily on TikTok, leveraging influencers in the content creation process. The team will be responsible for identifying new trends, formats, and platform developments - implementing them in their workflows and sharing them with clients to ensure buy-in. We are looking for someone with a track record for growing multiple accounts, the ability to excite and engage clients with new ideas and concepts, as well as someone who can use data to inspire creativity.

We work with some incredible brands like the UK Government, Sony Music, Nike, Ocado, Back Market, Estée Lauder; specialising in teaching and engaging Gen Z. We already have a few clients who are looking to take up this service, so we need some really strong people in our initial phase of hires who can grow with the team and step up into leadership.

Responsibilities

Set and implement social media and communication campaigns to align with marketing strategies.

Provide engaging text, image and video content for social media accounts.

Respond to comments and customer queries in a timely manner.

Monitor and report on feedback and online reviews.

Organize and participate in events to build community and boost brand awareness.

Coordinate with Marketing, PR and Communications teams to ensure brand consistency.

Liaise with Sales departments to stay updated on new products and features

Build relationships with customers, potential customers, industry professionals and journalists

Stay up-to-date with digital technology trends

Requirements/ Our ideal candidate:

Proven work experience as a community manager

Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)

Ability to identify and track relevant community metrics (e.g. repeat attendance at events)

Excellent verbal communication skills

Excellent writing skills

Hands on experience with social media management for brands

Ability to interpret website traffic and online customer engagement metrics

Knowledge of online marketing and marketing channels

Attention to detail and ability to multitask

Salary and Benefits:

Competitive salary
25 days holiday plus bank holidays and your birthday off. 🎁
Wellbeing Programme: We support our employees in and out of the office and have a full service EAP in place that provides mental health, legal and financial support for everyone at Fanbytes.
Learning and Development Fund: We have an upskilling fund in place to help your personal development and you get time off each quarter to use this.
Friday socials (when in office).
Away days (covid restrictions permitting): Think park picnics, go ape, Axe throwing, paintballing etc.

Start date: asap

Contract type: permanent

Location: 2 days a week in our London office (covid restrictions permitting)

Community Manager

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About Fanbytes

Community Manager

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