About Fanbytes:

Fanbytes is an award-winning Gen Z influencer marketing agency based in London. With clients who include all major record labels, Ubisoft, Nike, Clinique and even the UK Government we combine technology and insights to provide influencer programmes, performance marketing, strategy, creativity and digital marketing to create highly effective marketing campaigns that enable brands to reach this hard-to-reach demographic. (Click here to be blown away)

In May 2022 we were bought by Brainlabs - Brainlabs was started 10 years ago by ex-Googler Dan Gilbert and has grown to become an 800+ person company across the UK, North America, Brazil, and Singapore. This growth has placed them 1st in Deloitte’s Tech Track Fast 50 and 4th in the Financial Times’ fastest-growing companies. Brainlabs work with great brands such as Formula One, Ebay, Adidas, Selfridges and Samsung.

We could not be more excited to be part of the Brainlabs family as their influencer arm. 🧠 With the planned growth trajectory we are looking to expand the team and are on the hunt for a Group Account Director to join us.

About the job:

We are searching for a proven leader who can take charge of our accounts + repeat business function to help us develop into becoming a true partner to brands.

You will be working closely with members of our SLT specifically our Client Services Director + Director of New Business to elevate Fanbytes’s offering turning one off campaigns to long term partnerships.

Your focus areas:

Coaching & Development - Manage and lead the Accounts team and provide help and guidance on how to upsell, and sales tactics so that we maximise revenue from existing clients 

Implementing new products - Customer lifetime value is driven by new products and services which help solve broader brand problems. You’d be working with our SLT to develop and then directly implement new products which can increase our partnership potential. 

Personally Growing accounts - You will be expected to work with our Accounts team to foster new senior relationships within 2-3 of our most important clients, helping to identify and forge new longer term opportunities and partnerships and retainer deals. 

Improving processes: Work with the Head of Client Services and Account Directors to finesse our processes and ways of working - both internally amongst peers and externally with clients.

These will be your metrics of success: 

Repeat revenue from key accounts 

Customer lifetime value

Number of retainers with our clients.

Our ideal candidate must:

Have at least 5 years of experience working within commercial teams and client services, ideally within the social media marketing industry. 

Have a comprehensive understanding of how brands use social media, how they manage budgets, and their full social scope. 

Be experienced in managing a team of at least 5 people; setting team targets, delivering outstanding influencer marketing campaigns and supporting the personal development of junior team members. 

Have a proven track-record in sales - driving new business and account growth. 

Salary and Benefits:

• Competitive salary and bonus
• 25 days holiday plus bank holidays and your birthday off. 
• Wellbeing Programme: We support our employees in and out of the office and have a full service EAP in place that provides mental health, legal and financial support for everyone at Fanbytes.
• Learning and Development Fund: We have an upskilling fund in place to help your personal development and you get time off each quarter to use this.
• Friday socials (when in office).
• Away days (covid restrictions permitting): Think park picnics, go ape, Axe throwing, paintballing etc.

Start date:  asap

Contract type: permanent

Location: 2 days a week in our London office (covid restrictions permitting)